If you are looking for records held at a veterinary providers, consider this blog post on how to obtain medical records from your veterinary provider. There are currently two ways to import medical records (we are working on adding more):

Forward emails from your veterinary providers to your animal unique inbox.

Each animal has a unique email address to receive data, pdf files and diagnostic images. Navigate to the first entry for a given animal to locate this unique email address as shown below. Then locate emails in your inbox sent by your veterinary providers that have medical data attachments. Forward the emails to your animal unique inbox address. Note that records sent to the animal unique email may take up to 48 hours before they show up on the Zoafile.

Upload existing files

Existing files can be imported by attaching them to a new health entry as shown below.

Zoafile login is associated with your email. To login, access app.zoafile.com and enter the email that will be tied to your Zoafile profile. If you are a veterinary professional, please use your work email.

Zoafile login is associated with your email. If you have an email, then you automatically have an account. To login, access app.zoafile.com and enter the email that will be tied to your Zoafile profile. If you are a veterinary professional, please use your work email.

Each health entry is part of the health record for your animal. Create entries for clinic visits or events that pertain to your animal's health.

The content of pdf files found in health entries is shown underneath the entry. You may swipe to navigate between the different pages of the pdf or pinch to zoom. Click the file to download the pdf file locally. If multiple files are present in a single entry, swiping will navigate between the files.

The content of health records is fully searchable. Enter keywords in the search box to see matching entries. Here are a couple examples of search queries:

• Searching for emergency contact returns entries that contain both words.
• Searching for emergency OR contact returns entries that contain either word.
• Searching for "emergency contact" returns entries that contain the exact sequence of words.

Sharing health records with a spouse, an animal caregiver or a veterinary provider can be done by first clicking on the Manage button for an animal and then clicking Share with someone.

In most cases, ownership of animals is pretty straightforward. But in a few cases, ownership may get a little messy. For example, the ownership of a dog in the middle of a divorce or a stray cattle found on a neighborhood farm. We charge an ownership transfer fee because we believe that it helps us:

• process ownership disputes more effectively.
• make ownership transfers more secure, traceable and trusted by all parties involved.
• strengthen a new owner's commitment to an animal.
• increase stability for animals by disincentivizing frequent ownership changes.

If you are in a special situation where the ownership transfer fee is an issue, please let us know at support@zoafile.com. We sometimes waive the ownership transfer fee on compassionate grounds.